Upscale Driveways Ltd in Sheffield S25

The experiences with this company are incredibly varied, ranging from highly positive to deeply negative. Some customers report exceptional service, praising the team’s professionalism, friendliness, and high-quality work. These individuals are delighted with the results, particularly highlighting the beautiful appearance of their driveways and patios, and appreciate the company’s willingness to help, provide samples, and complete the work efficiently. These satisfied customers would readily recommend them and plan to use their services again. Conversely, a significant number of reviews paint a concerning picture of poor workmanship, unprofessional behavior, and outright dishonesty. Several customers express profound disappointment, citing incomplete projects, unmet agreements, and a lack of attention to detail. Issues such as uneven surfaces, incorrect installations (like the missing drainage channel), messy work, and the emergence of weeds shortly after completion are common complaints. Furthermore, there are serious accusations of demanding upfront payments before work is finished, disappearing after receiving payment, ignoring customer calls, providing false promises, and employing intimidating tactics. Many customers report a struggle to get the company to return and complete the job, with some projects remaining unfinished for months. The company is also noted for making excuses and being extremely unprofessional when faced with concerns.