Top Choice Home Improvements in Portsmouth PO3

Initial experiences vary significantly. Some customers have reported serious issues with the work, including driveways cracking shortly after installation, roofs failing, and a complete lack of responsiveness from the company when attempting to resolve these problems, despite a promised warranty. Others have experienced projects left unfinished, with repeated attempts to contact the company resulting in being ignored. Conversely, several reviews highlight positive experiences. Some customers express satisfaction with the quality and speed of work, particularly praising their responsiveness, tidiness, and communication throughout the process. Specific projects mentioned include driveways, patios, and steps, with many customers expressing that the results exceeded their expectations. Positive feedback also emphasizes the professionalism and friendliness of the team, highlighting individuals like Dan and Johnny for their contributions to design and workmanship. However, another review raises ethical concerns, describing the use of young children for door-to-door sales. This practice is criticized for putting children in potentially unsafe situations and for employing manipulative sales tactics. Overall, the reviews present a mixed picture, with significant discrepancies in the quality of service and the company’s responsiveness to customer needs. Some customers have reported excellent results and a positive experience, while others have encountered serious problems and a lack of after-sales support.