Tobermore in Magherafelt BT45

A customer visited Tobermore to choose paving, praising an excellent staff member who provided a detailed tour and discussed product durability, resulting in samples being taken home to finalize a decision. Others have commended the service and product quality, describing the staff as professional and helpful, with positive experiences from start to finish, including assistance with loading a trailer. Some customers found the showroom and outdoor displays of paving products to be helpful, with friendly and helpful staff. Conversely, some customers expressed negative experiences. One individual reported receiving a bowed and blotchy paving flag that was deemed substandard, with inadequate responses from the company after raising concerns. Another customer was disappointed by the lack of 60mm driveway blocks in a specific product range, which restricted options and led to considering alternative suppliers. Furthermore, there were complaints about unresponsive customer service when seeking a quote. Another customer had a negative experience with a “trusted” contractor recommended by Tobermore, resulting in incomplete work, property damage, and lack of communication, despite complaints to the company. Long wait times for trailer deliveries have also been noted.