Thortech International Ltd in Cardiff CF11

Customers consistently praise the exceptional work done by the team. Many are delighted with the results, whether it’s a new drive, patio, or garden transformation. The teams are described as professional, polite, helpful, and efficient. They consistently deliver high-quality work, often completing projects quickly and with minimal disruption. Many reviewers highlight the excellent customer service, from initial consultations to project completion. Specific individuals, like Darren and James, are frequently mentioned for their helpfulness and expertise in planning and guidance. The teams’ product knowledge is also noted, suggesting a deep understanding of their craft. The company is often recommended for its competitive pricing and ability to meet deadlines. Many customers express their satisfaction with the team’s attention to detail, the cleanliness of their work, and the overall value for money. Some reviewers emphasize the significant positive impact the work has had on their homes, with transformed driveways and gardens enhancing the property’s appearance. While the majority of reviews are overwhelmingly positive, one negative review highlights issues related to property damage, poor communication, and a lack of accountability. This includes potential damage to external installations, and lack of concern over customer needs. This serves as a contrast to the prevailing positive experiences shared by the other reviewers.