The Lancashire & Cheshire Driveway Company Ltd – Large Indoor Showroom in Oldham OL1

Several customers expressed immense satisfaction with the services provided, particularly highlighting the professionalism, efficiency, and quality of work. Many customers found the sales representatives, especially Mike and Adrian, to be honest, helpful, and thorough in guiding them through the process. The installation teams, including Brian and Ben’s teams, were frequently praised for their politeness, hard work, and ability to complete projects with minimal disruption. The finished driveways were described as “fabulous,” “stunning,” and a “great investment,” often garnering compliments from neighbors and transforming the property’s aesthetics. The company’s responsiveness and communication were also noted, with updates provided throughout the job, and a high level of customer care. Many people appreciated the peace of mind offered by the warranty. However, there were also negative experiences. One customer reported a poor initial interaction with a showroom employee and an inability to obtain a contact email address for submitting photos of unsatisfactory work. Another customer detailed issues with sealant and a lack of long-term solutions, ultimately requiring additional work and incurring further costs. One person described very poor customer service and being unfairly accused of damaging their property. However, it’s worth noting that the company, after an initial negative review, contacted the customer and will rectify their driveway the following Spring, and the customer has updated their review and given them five stars.