The Baked Tile Co. in Swansea SA3

This company consistently receives high praise for its exceptional customer service, which is described as friendly, helpful, quick, efficient, and even “amazing.” Customers frequently mention the speed and helpfulness of the design team and individual employees, highlighting their willingness to provide personalized advice and suggestions, even going so far as to offer complimentary design recommendations. Many reviewers emphasize the ease of ordering, the prompt delivery times, and the careful packaging that ensures tiles arrive in perfect condition. The tiles themselves are frequently described as “gorgeous,” “beautiful,” and of “excellent quality.” Customers are particularly impressed by the unique selection of tiles, which are often described as different from those found in typical tile shops. The variety of styles allows customers to find tiles that perfectly match their vision, whether they are looking for a retro design, artisan-style tiles, or a specific color and shade. The tiles’ durability and the rich appearance of features like the glaze are frequently mentioned as strengths. Beyond the quality of the tiles and customer service, the company stands out for its responsiveness to any issues that may arise. Customers have reported incredibly quick resolutions to problems, like broken tiles, with staff quickly offering replacements or reimbursements. Many customers also mention their satisfaction with the value and affordability of the tiles. The company’s commitment to excellent customer service, combined with its selection of high-quality tiles, has made it a favorite among its customers.