Sussex Driveways Paving Ltd in Newhaven BN9

Many customers express great satisfaction with Sussex Driveway Paving Ltd, highlighting the excellent service received from start to finish. Positive feedback consistently mentions the polite, friendly, and helpful nature of the staff, including the office personnel like Gina, Laura, and Vivienne, as well as the on-site workers such as Mark, Colin, Sy and his team. Customers frequently praise the excellent communication throughout the process, from initial inquiry to job completion, with updates provided even during delays due to weather. The company is commended for completing work promptly, efficiently, and to a high standard, with many customers appreciating the attention to detail. The pricing is often described as fair and competitive, and the finished results are consistently praised. Specific projects, like driveways, patios, and dropped kerbs, are mentioned as being completed to a high standard, with customers expressing delight with their new installations. Some reviewers appreciated that the company took care to minimize the impact on surrounding areas, such as flowerbeds. However, a contrasting experience is also described. One customer reported a very disappointing experience, citing issues with an unsuitable quote, poor communication, pressure tactics, and substandard workmanship. This customer noted the lack of response to requests for revisions, and aggressive communication regarding unexplained charges. These negative experiences included being pressured to have unagreed works done. Overall, many customers are very happy with the work provided by Sussex Driveway Paving Ltd, mentioning excellent results, clear communication, and a positive experience.