Stone Paving Direct Ltd – paving slabs in Milton Keynes MK8

Customers have generally praised the service, highlighting the ease of ordering through the website, the efficient communication, and the well-arranged delivery, with some customers noting a complete lack of damage to the slabs upon arrival. The quality of the paving stones, particularly the Mint Fossil Sandstone and the Himalayan porcelain tiles, has been frequently commended. Positive experiences also include a helpful delivery driver who assisted with the unpacking and inspection of the slabs. Some reviewers specifically appreciated the reasonable prices offered. However, the company has also received a significant number of negative reviews. A recurring complaint is the poor customer service, with many customers reporting a lack of response to emails and phone calls, delays in resolving issues such as damaged or incorrect orders, and difficulties in obtaining refunds. Delays in delivery and the unavailability of certain products, particularly when reordering, have also been mentioned. Several customers experienced breakages during transit, with some reporting a high percentage of damaged slabs, and the process of getting this resolved has been criticized as slow and ineffective. Some customers experienced cancelled orders with unclear explanations. The customer service has been specifically called out as awful by some customers.