Southampton Homes SO30 3HP

A complete garden transformation was undertaken by Southampton Homes. The project involved a steep, tiered garden in significant disrepair, with challenging side access. The team, particularly Steve, was praised for their knowledge, friendliness, and pride in their work, always prioritizing customer satisfaction. They were accommodating of last-minute changes and offered sustainable and cost-effective solutions. Tom and Neil were also highlighted for their hard work, reliability, and politeness. The project exceeded expectations. Sutherlands was chosen for landscaping work after good online reviews. They were punctual, listened to the customer’s needs, and provided a reasonable quote. Changes were promptly rectified. The work was overseen by Thomas, and the overall experience was smooth, with good communication and timely completion. The new patios and raised flower beds were excellent, resulting in a high recommendation. Sutherlands transformed a new driveway, addressing issues with dampness caused by the previous gravel drive. David, the owner, was easy to communicate with, and Steve and Geoff, the workers, were praised as superb tradesmen, known for their attention to detail, skill, and friendly demeanor. Neighbors also noticed their care and pride in the work. The end result was highly recommended. David and his team at Sutherlands completed a complete garden redesign, including two large patios, raised flower beds, turf removal, leveling, and re-turfing. David was knowledgeable and experienced, keeping the client informed throughout the project and adhering to the quote. The team was helpful and experienced, leading to high satisfaction. David and his team landscaped a blank canvas garden in a new build, adding patios, a path, stepping stones, a shed base, and sleeper beds. The entire process was smooth, with David’s help in design and suggestion of materials. Steve and Jeff, the workers, were praised for being on time, polite, professional, and providing practical solutions. The end result was a garden the clients loved. Sutherlands revamped both the front and back gardens, replacing borders with cobbles and plants, repointing patio slabs, and removing old wooden decking. Andy provided a design, and Tom completed the landscaping to the client’s exact specifications. Remedial work was done to remove remaining bulbs after the job was completed. David and his team brought a long-held vision of a perfect garden to life. The passion, attention to detail, and team effort of Thomas, Steve and Tom was brilliant, resulting in an amazing transformation. Sutherlands installed artificial grass, specifically the ‘Estate’ variation, with a good experience from the initial quote to completion. Sutherlands Landscaping transformed a sad garden into an easy-to-manage area, with changes to the design handled professionally. The client now has more plants and a space to enjoy them. Sutherland Landscapes supplied and built a composite deck. David provided a quote quickly, and Tom, the worker, was friendly, punctual, and worked hard. The end result was excellent, and their aftercare service was exceptional after a manufacturer issue with the boards used. A negative experience was encountered with Sutherlands. Despite multiple attempts to rectify issues with the completed garden works, including laying slabs incorrectly and not compacting the soil, leading to an uneven lawn, a final garden was not received. There were accusations of lying, false accusations, and a refusal to complete guarantee work. Safety hazards were left on the lawn. Sutherlands completed some pathways, replacing destroyed and mismatched ones with neat, tidy, and uniform pavers. They also built a step by the glass door. Sutherlands Landscapes was highly recommended for installing a new fence. The team was professional and efficient, completing the job quickly and even patching up the driveway at no extra cost. Sutherlands landscapes transformed a driveway that was an absolute mess. The team worked hard, were perfectionists, tidy, reliable, and worked in difficult weather to complete the job within the promised timeframe. They were kept up to date and the team took great pride in their work. A two year guarantee was also provided.