South Coast Building Supplies Ltd in Poole BH17

The experience with this company is consistently positive, with customers frequently highlighting the helpful and friendly staff. Many reviewers mention receiving quick service, and assistance with loading materials into vehicles. In several instances, staff are described as amiable, understanding, and willing to offer discounts. The company seems to go above and beyond, as demonstrated by an instance of providing materials without charge, showing thoughtfulness and consideration for the customer’s needs. The company is praised for its extensive range of products, including lumber, roofing, siding, windows, and doors, making it a one-stop-shop for various building materials. The quality of these products is deemed top-notch, sourced from reputable manufacturers. The staff is knowledgeable, experienced, and readily available to assist with questions and provide guidance on product selection and installation. Furthermore, the company offers competitive pricing, acknowledging the importance of staying within budget for construction projects. Delivery services are also positively reviewed, with drivers noted for their helpfulness, careful placement of materials, and even taking extra steps to ensure convenience for the customer. In several instances the delivery drivers showed they went above and beyond. While the majority of experiences are favorable, there is one negative review. This reviewer reports an unhelpful and obstructive experience. They found difficulty in returning an incorrect order and cited “administration issues” as the reason for not receiving a refund, despite providing evidence and dealing with a critical illness diagnosis. The Poole branch, in particular, receives repeated positive mentions, with specific staff members like Ian Green and Phil noted for their helpfulness, knowledge, and excellent service. The company is also praised for its ability to match other quotes. The company is considered a reliable and trustworthy supplier, providing high-quality building materials and excellent customer service. Customers frequently recommend the company for its competitive prices, and the overall positive experience. They are seen as a better choice when compared to larger chains.