Royale Stones, Birmingham in Sutton Coldfield B76

Experiences with this company are varied. Some customers have had positive experiences, highlighting excellent service, a wide range of products, and a helpful showroom. Specific mentions of helpful staff, like Martin and Aman, contribute to this positive sentiment. Several reviewers praise the quality of the tiles and the ease of delivery, with some recommending the company for both residential and commercial projects. Some reviewers even mention the amazing range of tiles, and gorgeous showroom, with the sample tiles being very helpful for making a choice. However, other customers report significant problems. One customer received slabs in degraded states, requiring alterations to their garden layout and receiving inadequate compensation after spending a considerable amount. The customer’s experience included issues with customer service, with the company offering a meager refund and later attempting to influence the review. Another customer received slabs of completely different shades, resulting in a refused refund or exchange. One customer found the showroom closed despite the website indicating different hours.