Perfect Home & Garden in Shildon DL4

This company receives mixed reviews. Some customers highlight the helpfulness and friendliness of the staff, praising their assistance in selecting tiles, providing recommendations for tilers, and offering a wide range of choices in a large showroom. Many customers express satisfaction with the service, delivery, and quality of the products, with some emphasizing the good prices and value for money. Several reviewers specifically mention positive experiences with the staff’s patience and willingness to help with various project requirements. One customer was particularly impressed by the owner’s expertise. One customer was also happy with the storage of their purchase for over three months at no extra cost and the quick delivery. However, other reviews paint a very different picture. Some customers report extremely negative experiences, citing rude and unhelpful staff, particularly the manager/owner. These reviewers mention issues with order fulfillment, a lack of responsiveness after purchase, and an inability to rectify problems. Several customers were disappointed by unreliability, including issues with delivery times and the absence of a clear returns policy. One customer was also unable to locate the shop after it moved.