Paving UK in Stoke-on-Trent ST11

Customers have reported a range of experiences. Some have had excellent experiences, praising the helpfulness of staff, particularly those involved in sales and organization of deliveries. Many customers express satisfaction with the quality of products, highlighting the wide selection, competitive prices, and the overall value for money. The ease of navigating the website and the promptness of deliveries are also frequently mentioned as positive aspects. Some customers were very pleased with the packaging and the condition of the slabs upon delivery, with every slab arriving in perfect order in one case. However, there are also significant negative experiences. Some customers have encountered problems with damaged goods upon delivery, including issues with split slabs or slabs arriving in poor condition. Communication issues and lack of responses to emails are also frequent complaints. Some customers have had orders cancelled without notification, leading to delays and frustration. Delivery issues, including incorrect items or delays, have also been reported. Several customers have had trouble receiving samples they ordered, experiencing long delays and difficulty contacting customer service. A significant number of damaged slabs upon delivery has been reported and some have received poor responses from customer service and were not offered enough replacements to finish their projects.