PAVEWAYS CONSTRUCTION LTD in Telford TF2

One contractor, initially selected through Checkatrade, failed to complete the work as agreed. Despite multiple requests and promises of return visits to rectify defects, the contractor became uncommunicative after six months. Issues included incomplete Geo Fix on the patio joints, failure to replace adjoining grass, neglect in laying pebble spacing, and lack of stone work sealing, leading to the Indian stone slabs turning green. This contractor is not to be trusted. Another project involved a drive installation and received positive feedback overall. The team was professional, efficient, and cleaned up well. However, the initial cost was significantly increased due to forgotten legislation, resulting in dissatisfaction with the final price despite the quality of the work. A customer was initially pleased with the work, praising punctuality, a reasonable price, and a hardworking team. Although a step initially wasn’t up to standard, the contractor returned to rectify it. However, by December 2021, the customer was extremely unhappy as the drive was dipping, and bricks were moving. Attempts to contact the contractor to fix the issues, with pictures sent, were unsuccessful. One team provided a professional and friendly service, completing the job thoroughly and without missing any details. The customer was kept informed of any problems and they were fixed promptly. The project was finished on time, the site was cleaned as promised, and the prices were deemed great, leading to a high recommendation. Another customer is waiting for resolution of a simple snagging issue for four weeks. The contractor has not responded to numerous phone calls, voicemails, and text messages and failed to appear as agreed, offering no explanation. This was considered very unprofessional and disappointing. A company offered block paving at an affordable price and had excellent availability, contrasting with other companies’ lengthy waiting times. The work was completed quickly and looked very good. Another project resulted in a fantastic job on a driveway and a strong recommendation to others. A disabled woman received an outstanding service from a company that listened to all her needs for her new driveway, resulting in a high recommendation.