Natural Stone & Timber in Portsmouth PO3

This company consistently provides high-quality products, with some customers using them regularly and praising the superior stone quality, particularly in the South of England. The products are stored, handled, and delivered exceptionally well. Many customers have experienced excellent customer service, including knowledgeable and helpful staff, clean premises, and assistance with loading vehicles. The company offers competitive pricing and product knowledge, with prompt and dependable deliveries. Some customers have highlighted the company’s willingness to go above and beyond, even during challenging times, by prioritizing customer well-being. The team often provides excellent product knowledge and material suggestions and embraces innovative new products. However, some customers have had negative experiences. One customer reported a significant issue with inconsistent product thickness, specifically natural block paving, and the company allegedly declined responsibility and offered no resolution. Another customer described a frustrating experience at the trade counter, involving difficulty getting attention in the yard and a lack of clear guidance, leading to wasted time. Another customer found the fossil mint sandstone of poor quality, with issues of discoloration and a negative response from the company when they complained.