Mick George Group in Cambridge CB4

Several customers have encountered significant issues with Mick George’s services. Some have faced delivery problems, with orders being canceled or delivery zones misrepresented by the website. One customer was informed of non-delivery due to a system error despite being within a reasonable distance of a depot, leaving them with a full skip bag and no solution. Another customer was charged for a failed delivery, citing a truck’s inability to access a garden as the reason, despite the initial agreement. Furthermore, some customers experienced price increases after order cancellations and were not happy with the quality of the provided service. Conversely, other experiences were positive. A customer was impressed by the efficient skip delivery and timely collection, praising the communication and proactive reminders. Another customer highlighted excellent customer service from a responsive and reassuring phone representative. In addition, other positive feedback included good experiences with customer service, particularly mentioning helpful employees like Bethany and Heather. One customer received a larger skip than ordered, considering it a good deal. However, some drivers were criticized, with complaints of poor driving behavior and rudeness. One driver was accused of causing damage and providing misleading information, while another was criticized for road behavior.