Mercia Garden Services in Coventry CV5

Several customers have expressed high satisfaction with the work of Ben and his team, praising their professionalism, friendliness, and efficiency. Many reviewers specifically mention the quality of the work, including garden projects like decking, path construction, and general garden improvements. Clients have also highlighted the tidiness of the work site and the excellent aftercare provided. Ben and his team are often described as punctual, reliable, and attentive to customer needs. Some customers have used them multiple times and plan to use them again for future projects, indicating strong satisfaction and trust. However, there is also negative feedback. Some customers have reported significant issues with customer service, including missed appointments, unfulfilled promises, and a lack of communication. One reviewer described being left without work being started despite having a confirmed booking and feeling misled. This inconsistency in experience suggests a significant variance in service delivery. Some customers have found the company to be unreliable and dishonest, resulting in incomplete projects and frustration.