LSD – Landscaping Supplies Direct in Sheffield S6

Some customers have experienced significant issues with this company. One customer ordered for next-day delivery but was informed on Monday that the item wasn’t in stock, despite website availability. They cited supplier issues and offered a small reimbursement, which was insufficient compensation for the time off work, equipment hire, and delivery costs. Another customer reported ordering paving slabs, being told they were unavailable, and not receiving a refund for eleven days. A third customer received poorly packaged paving, resulting in broken slabs upon delivery. The company was unwilling to replace the broken slabs, citing delivery terms that disclaimed responsibility for damage. However, other customers have had positive experiences. Many praised the customer service, highlighting helpful and knowledgeable staff, particularly mentioning “Manuel” and “Rob”. Several customers reported prompt and efficient service, including immediate responses via phone and live chat, timely deliveries, and high-quality products. One customer was impressed with the quality of the stone and appreciated the helpfulness of staff, particularly “Manny.” The company’s prices were also mentioned as competitive. The delivery service was praised for its efficiency, with some deliveries arriving on time, and some customers highlighting a positive experience from start to finish.