London Stone – Langley Distribution Centre in Slough SL3

The experiences with this company are varied. Some customers have consistently had positive interactions, praising the top-notch quality of products like porcelain, bricks, and sandstone, and the exceptional customer service, noting that staff are always friendly and helpful. Clear and professional communication, smooth deliveries and collections, and a helpful depot team are also mentioned. Some reviewers specifically highlight the speed and efficiency of delivery, even to challenging locations, and the absence of breakages. The company is commended for providing great service, including support for events like the Chelsea Flower Show. Furthermore, the company offers a great choice and variety of paving, with a useful free sample delivery service, and the best delivery service. However, there are also negative experiences. One customer reported a significant percentage of damaged stone pavers, leading to disappointment and a poor end result despite attempts to rectify the issue, and the initial advice was contradictory. Another customer reported that the quality of some products wasn’t up to the standard previously received, with planters arriving extremely rusty and with rust shards. While the company did offer a solution to replace the items, highlighting their commitment to excellent service, the initial quality issue was still a concern. Despite some potential downsides at the depot regarding loading times, the positive interactions generally outweigh the negative.