LA Landscapes – Fencing, Decking & Driveways in Romsey SO51

LA Landscapes has been used multiple times with the owner, Leigh, consistently described as helpful, honest, and upfront with pricing. One customer had a millboard composite deck installed, and the team worked through challenging weather for three weeks, consulting on adjustments. The price was competitive, and the company’s status as a millboard-approved installer was a key factor in choosing them. Another customer had fence damage repaired after a windstorm, receiving a quote quickly and a new fence installed shortly after Christmas. The results were very pleasing. One customer was very pleased with a new fence, commenting on its strength and aesthetics. The work was completed efficiently and the site was left tidy. However, one customer reported a negative experience with an appointment, where the company arrived early and was upset when they weren’t present. While some were pleased with the finished product of a patio, there were concerns about poor customer service, including a lack of communication and rude behavior from one staff member. Clear instructions were stressed as important. Other customers were very pleased with the work and would use the company again. One customer specifically mentioned a shed and fence installation being well-made. One customer highlighted the friendly and helpful nature of the company, its flexibility with installation dates and provided a competitive quote. Another mentioned great customer service and good communication. However, one customer felt the quote for fencing a small garden was excessively high. Another reported issues with communication, failing to fulfill the agreed-upon work, including rescheduling and not returning a deposit. There was an extremely negative experience described by another customer where they felt overcharged for a quick job, highlighting a lack of transparency and customer service, and describing the company as “crooks.” Several customers had extremely positive experiences. One praised the professionalism, communication, and friendliness of the company, particularly highlighting the transformation of their garden. Another customer was satisfied with the fence and gate installation, done quickly. They had concerns about gaps, some issues addressed promptly, some not, and some cleaning issues. Another client had a full fence replaced quickly with good service and a fence built to their specifications. One customer had a negative experience with a gate installation, which included faulty materials and a lack of response from the company.