Kent Drives and Patios in Maidstone ME15

A range of experiences are detailed, showcasing both positive and negative outcomes. Some customers express immense satisfaction, highlighting efficient and hardworking teams, punctual arrivals, and projects completed within short timeframes, often in just two days. These customers are particularly pleased with the quality of work, neatness, and the transformation of their spaces, including patios and driveways. Positive reviews emphasize the team’s ability to understand client needs, offer solutions, and provide reasonable pricing. Instances of excellent project management and a completely professional approach are also noted, especially when handling larger projects. The completed work is often described as “amazing,” “beautiful,” and a significant improvement to the property. Conversely, other reviews paint a picture of significant issues and disappointment. One customer recounts a disastrous experience, detailing appalling workmanship, with plans and instructions being ignored. The result was uneven surfaces, unstable structures, and the use of incorrect materials. The customer also reported damaged materials, a lack of aftercare, and abusive communication. There are accusations of dishonest conduct, with the company failing to respond to a small claim and providing inadequate repairs. This customer experienced a significant financial loss, with a ruined patio and path. Another customer mentions the need for minor finishing touches, which were promptly addressed without any dispute, which is generally considered a positive aftercare. The varying experiences highlight a disparity in the service provided by Kent Drives and Patios, underscoring the importance of careful consideration before engaging their services.