Joseph Parr (Alco) Ltd in Oldham OL2

Customers consistently praise the helpful and pleasant staff, both in the yard and at the counter. Many reviews highlight the staff’s willingness to go the extra mile, offering advice, assisting with selections, and even cutting materials to size. The service is described as friendly and professional, with some customers specifically mentioning positive experiences with specific staff members, particularly highlighting their knowledge and customer care. Delivery services are also commended for their punctuality and communication. Many customers, including those who are not tradesmen, appreciate the staff’s understanding and assistance, even when they may not be fully familiar with the materials or processes. Positive remarks also include competitive pricing and a wide selection of products. However, some negative feedback mentions poor product quality, particularly regarding flags and timber, and unsatisfactory responses to complaints about these issues. Long wait times during busy periods have also been mentioned. Overall, the majority of the feedback is highly positive, with many customers expressing their intention to return and recommend the merchant to others.