J Cook Landscapes Ltd in Basingstoke RG24

J Cook Landscaping has received mixed reviews. Some customers report excellent experiences, praising the company’s professionalism, punctuality, and friendly demeanor. Positive feedback highlights completed patio and decking projects, describing them as “thrilled” with the results and the garden transformations. Customers appreciate the clear communication, tailored service, and efficient work, often mentioning that the projects were completed ahead of schedule. Repeat customers express satisfaction with the high standard of work. However, the company has also received negative feedback. Some customers have reported issues with unreliability and unprofessional conduct. These reviews detail problems with delayed starts, last-minute cancellations, and unwillingness to discuss payment terms. This left customers in a difficult position, having already purchased materials and taken time off work. These negative reviews emphasize broken agreements and poor communication. In addition, there are reports of unresponsiveness and failure to provide promised quotes.