Imperial driveways in Usk NP15

The experiences with this company, Imperial Driveways, are varied, with some customers reporting excellent results and others describing a truly negative experience. Some customers praise the team’s professionalism, politeness, and cleanliness, as well as the reasonable pricing, and are very happy with the finished product. They highlight the high quality of work and express their satisfaction with the transformation of their driveways and gardens. Many recommend the company to others, emphasizing the positive aspects of their experience. However, a significant number of reviews detail serious issues with the workmanship and service. Complaints include poor workmanship, with driveways described as uneven and discoloured, walls collapsing shortly after completion, and unfinished work left looking like a skatepark. Many customers report that the company, particularly Harry, has failed to return to address problems, despite making repeated promises to do so. Some customers have waited months for the completion of work, and some report the job taking much longer than initially quoted. Several customers emphasize that their experience suggests that the company’s interest in providing service wanes once payment is received. There are also accusations of the company using photos on their website that are not their own. Some customers feel scammed and have had to incur additional expenses to have other contractors finish the work. The lack of reliability and communication from the company is also a significant source of frustration for customers.