Ian Howe Landscaping in Washington NE38

Multiple experiences highlight significant issues with this company. Some customers have faced severe communication problems, including a complete lack of response after initial contact, missed appointments, and failure to provide promised quotes. Deposits were taken, followed by months of silence and unreturned inquiries. Several reviewers reported being “fobbed off” or receiving rude dismissals when attempting to follow up. In contrast, other reviews praise the company for its excellent service. Some customers were delighted with the final product and the team’s professionalism, appreciating the suggestions and high-quality work. One customer highlighted the ability to accommodate changes during the project and the accuracy of the quote. Another commended the team’s politeness, efficiency, and willingness to work through challenging weather conditions to complete the job on time. However, negative experiences include poor workmanship, such as issues with pointing in tiling and damage to property caused by equipment. Some customers reported being left with an unusable mess, with drainage problems and a sunken lawn, and then unfairly blamed for the issue. Other complaints involve the company’s lack of accountability and unwillingness to rectify problems, despite promises to do so. In one case, a company representative was rude and dismissive over the phone.