Huws Gray Swansea SA1 2EN

The service is consistently praised, with many reviewers highlighting the excellent customer interactions. From initial phone calls to delivery, the staff are described as thorough, friendly, helpful, and knowledgeable. Several customers specifically mentioned the helpfulness of drivers and staff at various locations, even going the extra mile to assist. Delivery is often prompt and efficient, with items placed exactly where requested. Customers also appreciate the willingness of staff to source items not immediately in stock. Many will recommend this company to others. The quality of goods, such as paving slabs and timber, is also positively mentioned, with products matching online descriptions and being of high quality. Competitive pricing is noted, with some reviewers finding the prices the best in the area, particularly for timber. The company is seen as a local, established business prioritizing customer satisfaction, building strong customer loyalty, and many state they will return. However, there are some negative comments. One customer experienced a pricing issue with a specific item. Another customer mentioned a missed opportunity due to the lack of availability of breeze blocks at a particular branch, while one other customer was unable to get a delivery date.