Huws Gray Ipswich, Ransomes Europark IP3 9SL

Multiple customers have expressed significant dissatisfaction with the company’s services. A common complaint revolves around unreliable delivery, with missed deadlines, deliveries to incorrect addresses, and a lack of communication regarding delays. Some customers report being given false information about delivery times and encountering unresponsive office staff, including difficulties in lodging complaints. Furthermore, there are reports of card payment issues, non-receipt of refunds, and instances of overcharging with subsequent late payment fees despite customer disputes. In contrast, some reviews highlight positive experiences. Some customers appreciate the helpful and friendly staff, particularly those in the yard and delivery drivers, and the availability of building materials. Some customers are pleased with the stock, value, and fast delivery service.