Huws Gray Grimsby DN31 1NR

The showroom staff, particularly Kelly, are consistently praised for their lovely, patient, and helpful service, especially when assisting customers with bathroom selections. Several reviews specifically highlight her dedication, with customers expressing gratitude for her assistance. The company is also commended for its competitive prices and for making the entire experience a pleasure. For kitchen purchases, Simon receives high praise for his outstanding customer service and willingness to go the extra mile. The staff as a whole, including Nikki, Linda, Paul, and the young staff at the trade counter, are recognized for their friendly and professional approach. Beyond the showroom, the company is recognized as a comprehensive supplier, offering a wide range of products including electrical supplies, bricks, roofing materials, plumbing fixtures, and more, even providing tool sales and hire, and offering fitted kitchens and bathrooms. The staff’s extensive knowledge and expertise in various trades are frequently mentioned, making them a valuable resource for any building project. However, one review highlights a negative experience, citing poor management and an inability to receive assistance from the heating department during lunchtime. The yard’s appearance is also noted as an area for improvement, though the store itself is well-presented. Despite these points, the positive experiences far outweigh the negative, with customers repeatedly emphasizing the helpfulness, friendliness, and professionalism of the staff. Excellent service, fast service, and on-time deliveries, including the option of wood cutting are mentioned, with many customers reporting that they “got all that they needed”. The receptionist is also praised for providing first-class assistance.