Homesmart Installations Ltd in Eastleigh SO50

Homesmart receives mixed reviews. Some customers report positive experiences, highlighting quality workmanship, professionalism, and excellent customer service. Several reviewers were pleased with the work, including the installation of doors, windows, rooflines, and driveways. One customer mentioned a smooth installation process, high-quality products, and a customer care follow-up. Another described the entire experience as “brilliant,” with a professional installer. Multiple customers appreciated the helpful and friendly installers, as well as the company’s clear communication and attention to detail. Some customers have used the company multiple times and are satisfied with the results. However, other customers had negative experiences. One customer reported a leaky gutter and downpipe issue shortly after installation and was told a repair could take up to 28 days, despite having paid a higher price. Another customer had difficulty getting a repair service and received no response after initially being told they would be helped. Some customers were unhappy with the tidiness of the work, with broken bricks, cement spills, and nails/screws left on the driveway. One reviewer felt that the price was high compared to the value received, citing costs associated with marketing and sales over the actual labor. Some customers encountered issues like improper connections leading to potential problems with drainage.