H Butterfield Ltd in Luton LU4

The staff, from the timber department to the warehouse and delivery teams, are consistently praised for their helpfulness and efficiency. Customers report seamless experiences when ordering, with specific mention of the staff’s ability to assist in choosing products and their accommodation of delivery preferences. Delivery drivers are frequently highlighted for their politeness, courtesy, and willingness to go the extra mile, even placing materials in specific locations for convenience. The company is lauded for its good customer service, with many reviews emphasizing the rarity of such positive experiences in today’s market. The range of products available, including aggregates and building materials, is also a strong point, with many customers relying on them for their building projects and DIY needs. Customers consistently recommend them for their products and service. The team is described as friendly, knowledgeable, and willing to assist, especially when guiding non-builders through their options. While the majority of reviews are very positive, highlighting excellent service and materials, one review complains about problems with deliveries, citing time and labor costs.