George Bence & Sons Ltd in Cheltenham GL52

This builder’s merchant consistently receives high praise for its exceptional customer service. Many reviewers highlight the staff’s friendliness, helpfulness, and knowledge, with several individuals specifically mentioning staff members like Andrew Barton, Ben Tovey, Tony, Simon M., and Jack for their outstanding assistance. They are commended for going the extra mile, providing excellent advice, and making the selection process easy. Beyond the service, customers appreciate the competitive pricing, often citing better value compared to larger chain stores like B&Q and Wickes. The quality of materials is also frequently noted as being superior to what’s available at DIY superstores. Many reviewers also mention the convenience of having materials cut to size, making projects easier. One reviewer even noted a positive experience with sourcing specific materials that were difficult to find elsewhere. Overall, customers express a high level of satisfaction, recommending this merchant for both trade professionals and DIY enthusiasts.