Erewash Drives Ltd ( Est. 2004) in Ilkeston DE7

Several customers have shared positive experiences with Erewash Drives, highlighting their helpfulness, efficiency, and competitive pricing. Many appreciate the friendly and professional service, with the team often going the extra mile. Customers specifically mention Bill, David, and the other workers as being punctual, polite, clean, and tidy. The team is also praised for their clear communication, keeping customers informed about the project’s progress. Many appreciate that they have their own equipment, reducing the need for external hires. Multiple reviewers have expressed satisfaction with the quality of the work, with several stating they’d recommend them and use their services again for future projects, including patios. However, there are also negative experiences reported. One customer had issues with weeds appearing in their new tarmac shortly after installation, followed by months of unfulfilled promises to rectify the issue and subsequent lack of response from Bill. Another customer had a quote arranged but the team failed to show up on two separate occasions without any communication. Similarly, another potential customer reported a missed appointment for a quote, also without any contact, leading to dissatisfaction and frustration. There are also complaints of missed appointments and lack of communication, with some customers waiting for hours without a call or visit.