Elliotts in Southampton SO53

The team at Elliot’s consistently delivers exceptional service. Many customers highlight the helpfulness and knowledge of the staff, particularly mentioning Dan, Charlotte, Michael Aspery, and Beth. Numerous reviews specifically praise the excellent customer service, with staff going above and beyond to assist customers with their needs, offering advice, and ensuring they get the right products. The friendly and polite demeanor of the staff, both at the counter and in the yard, is frequently mentioned, creating a positive and welcoming atmosphere. The staff’s willingness to help, even with non-building-related issues, is also noted. While the majority of feedback is positive, with many praising the quality of service and the overall experience, one review noted a disappointing experience regarding a click-and-collect order where the item wasn’t handled as expected. Despite this, the general consensus is that Elliot’s is a reliable builders merchant with a dedicated and knowledgeable team.