Draintech Services (Midlands) Ltd in Solihull B93

Draintech Services consistently receives high praise for their drainage repair work in Birmingham. Many customers report prompt responses and timely arrivals, with technicians like Liam, Aaron, and Keiran being frequently commended for their professionalism and friendliness. They are described as explaining issues clearly and offering reassurance, making the experience less stressful for clients. Several reviews highlight the thoroughness of their investigations, utilizing CCTV drain surveys to accurately diagnose problems. They often go the extra mile, even investigating issues beyond the customer’s property to ensure a complete resolution. Customers consistently express satisfaction with the quality of the work, with many blocked drain issues resolved quickly and efficiently, often within the same day. The team is praised for leaving the work areas clean and tidy. However, there are also some negative experiences, including an incident of improper waste disposal and complaints of poor customer service. One customer reported an unsatisfactory drain survey and a negative interaction with a manager. There is also a report of aggressive driving behavior from one of their drivers. Despite these negative incidents, the overwhelmingly positive reviews emphasize the company’s reliability, expertise, and dedication to customer satisfaction, making them a recommended choice for drainage issues.