Down To Earth Landscape & Paving Specialists in Swindon SN4

This company receives mixed reviews, with some customers highly satisfied and others extremely disappointed. Positive feedback highlights excellent workmanship, attention to detail, and a professional approach. Clients praise the quality of the work, particularly on driveways, patios, and garden transformations. They commend the team’s punctuality, cleanliness, and efficient work ethic. Some reviewers specifically recommend the company, citing great service and impressive results, including the use of top-end materials. The supply yard is also praised for its knowledgeable staff, great prices, and high-quality products, including porcelain paving, block paving, sandstone, and aggregates, making it a great resource for landscapers and builders. However, several negative experiences are also described. Some customers report serious issues, including poor workmanship leading to flooding, property damage, and a lack of accountability. These customers claim the company failed to honor warranties and became unresponsive to their concerns, leading to unresolved issues and even legal action. There are complaints of unreliability, including missed deliveries and a failure to respond to communication attempts via phone and email. Financial irregularities are also mentioned, with allegations of cash payments requested without receipts or warranties. Another customer describes empty promises and a generally unreliable service. Overall, while some customers have had positive experiences, the range of negative feedback regarding the company’s reliability, communication, and handling of issues raises significant concerns.