DIRECT MINI MIX in Poole BH12

Several reviews highlight positive experiences with this company, praising their efficiency and helpfulness. Customers frequently commend the friendly and professional staff, both in the office and on-site, particularly the drivers. Many appreciate the excellent communication, timely deliveries, and the drivers’ willingness to assist with the placement of materials. Some specifically mention the ease of working with the company, even for those without trade experience, and their ability to accommodate specific needs, such as tipping in stages. The company is often recommended and mentioned as a reliable supplier for concrete, screed, stone deliveries and grab lorry services. However, there are also negative experiences reported. One customer reported being charged with a significant amount after a series of invalid charges on their credit card, with the company initially disputing some of the charges. Another customer experienced poor customer service, including a late delivery, an unprofessional driver, and additional charges. Some customers reported issues with the accuracy of concrete deliveries and a lack of customer service when resolving the issue. Another customer reported a negative experience due to the company’s mistake of delivering concrete to the wrong address and charging the customer’s card without their consent. They reported that staff was not flexible, with no compassion or help given. Finally, one user reported damage to their vehicle caused by an unsafe load. They mentioned their driver stopped abruptly and stones from the back of the vehicle hit their vehicle. They then attempted to pursue the driver however, their vehicle was still carrying on.