D L Haynes Groundworks Ltd in Tamworth B78

Some customers reported a lack of communication and unreturned calls, leading to frustration and a feeling of being ignored after initially agreeing on a price. Conversely, another customer expressed satisfaction, describing a positive experience with the team’s service, speed, and professionalism, highlighting the good quality of work at a reasonable price. However, this positive experience was contrasted by a delayed response time. One customer also reported difficulty getting in touch and was told the company was fully booked until February 2019. Another customer had an extremely negative interaction marked by rudeness and defensiveness when trying to inquire about a quote, ultimately resulting in an unprofessional and unpleasant exchange. Despite some favorable reviews about the quality of the driveway work, the overall impression is tarnished by inconsistencies in communication and customer service.