Classic Drives and Patios – Block Paving Swindon | Driveway Contractors

The services provided by Classic Drives & Patios Ltd have received a range of feedback. Many customers have expressed high satisfaction, praising the quality of workmanship, efficiency, and professionalism. Multiple reviewers highlighted the team’s friendly demeanor, hard work, and willingness to accommodate requests. Several projects, including block paving, artificial lawns, fence replacements, and raised beds, have been successfully completed, often within agreed-upon timeframes. The team, led by Les, is frequently commended for being punctual, respectful, and helpful throughout the projects. One customer specifically mentioned being impressed by the team’s strength and determination to achieve a perfect finish, while another appreciated the cost-effectiveness of the quotes and the company’s positive online reviews. However, a significant portion of the reviews reveals issues with follow-up and problem resolution. Some customers have reported problems, such as uneven paving, water pooling, and the use of incorrect materials. Despite attempting to contact the company to rectify these issues, they have received no response. Several reviewers have expressed disappointment with the lack of communication and the failure to honor promises, particularly regarding guarantees and completing unfinished work. One review even went as far as to issue a warning, alleging substandard, unsafe, and unprofessional work, and reporting the trader to trading standards. The lack of customer service and the failure to address reported problems have led to significant dissatisfaction among a number of customers, resulting in a downgrading of their initial positive reviews.