Carryduff Building Supplies Ltd in Newtownards BT23

Carryduff Building Supplies consistently receives high praise for its exceptional service and quality products. Many reviewers highlight the helpful and knowledgeable staff, who go above and beyond to assist customers with their needs, providing expert advice and ensuring a smooth experience from the initial contact to the delivery. Customers frequently commend the company’s commitment to customer satisfaction, with several mentioning specific staff members like Terry, Steven, Moses, James, and Adam for their outstanding assistance. The quality of the products, particularly topsoil, blinding, and ready mix concrete, is consistently described as excellent, with deliveries often exceeding expectations. The delivery service, especially, receives significant accolades. The use of specialized equipment, such as cranes, enables efficient and convenient placement of materials, often directly onto the customer’s property, saving time and effort. The drivers are frequently praised for their skill, friendliness, and willingness to accommodate challenging site conditions. This level of service has fostered strong customer loyalty, with many stating they will continue to use Carryduff Building Supplies for future projects. However, not all feedback is positive. One review details a highly negative experience involving a refund for returned materials, citing poor communication, unhelpful staff, and a perceived lack of transparency. The reviewer describes feeling misled and treated unfairly, ultimately leading to dissatisfaction with the customer service. The incident prompted the reviewer to take actions in an attempt to resolve the issue. Despite this negative experience, the overwhelming majority of reviews are positive, with customers emphasizing the company’s commitment to quality, excellent service, and a team that genuinely cares about its customers.