Buffalo Driveways in Nottingham NG16

Several customers were thrilled with the quality of work and service provided by Buffalo Driveways. Positive experiences often began with a smooth initial contact, with individuals like Rachael in the office arranging consultations and providing helpful information. Customers like the detailed explanations provided by Gary and the reasonable costs offered. The teams on site, including Ben, Jacob, Luke, and others, consistently received praise for being polite, dedicated, and for doing excellent work, resulting in stunning transformations of driveways and patios. Many customers would highly recommend Buffalo Driveways based on their experience. The company’s attention to detail, from design advice to material selection, was frequently highlighted. The teams were noted for being hardworking, considerate, and ensuring the finished product was of the highest quality. Some reviewers, including those with experience in the construction industry, appreciated the professional approach and commitment to excellence. However, there were also significant negative experiences. Some customers faced serious issues after the installation, including cracking and deterioration of the resin driveways. Promises of repairs were not fulfilled, leading to frustration and, in some cases, the need for other contractors to fix the problems. Customer service issues, like lack of communication and unfulfilled commitments, were significant points of concern. These negative experiences contrasted sharply with the positive feedback, urging potential customers to proceed with caution. Some individuals had to seek legal advice due to the lack of resolution. In contrast to positive customer experiences, other customers expressed that the process was a “nightmare” due to a lack of customer service. Some felt the need to chase and seek legal advice to get the job finished.