Berwyn Slate Quarry Ltd in Llangollen LL20

Berwyn Slate consistently receives high praise for its quality products and exceptional customer service. Customers repeatedly express their satisfaction with the stunning appearance and meticulous craftsmanship of their slate products, whether it be worktops, hearths, or other custom pieces. The slate itself is often described as beautiful, with a rich texture and minimal imperfections. The company’s commitment to customer satisfaction is evident throughout the reviews. Many reviewers highlight the excellent communication, helpfulness, and friendliness of the staff, with special mentions of individuals like Charis and Andrew. The team is noted for providing detailed information, offering valuable advice, and demonstrating patience with customer requests. From initial contact through to delivery, customers report feeling well-informed and supported. The company’s efficiency and responsiveness are also frequently commended. Orders are often completed ahead of schedule, and delivery is consistently prompt and well-organized, with products arriving safely and securely packaged. The company is commended for working to meet deadlines and going the extra mile to ensure customer satisfaction. Beyond the quality of the products and service, customers also appreciate the company’s competitive pricing and the opportunity to support a local, British business. The ability to see sample products and discuss options in person is a further advantage for those able to visit the Swansea office. Overall, Berwyn Slate is clearly a company that values both its products and its customers, resulting in a consistently positive experience.