Bannold Supplies & Services Ltd in Cambridge CB24

This place offers a surprising combination of experiences. It’s a landscaping supplies provider with a wide array of slabs, pavers, garden furniture, and inspiring garden layouts. Beyond the landscaping supplies, there’s an unexpected treat: an old train station with carriages transformed into a charming setting for enjoying tea, cakes, croissants, and scones. The afternoon tea experience is particularly noteworthy, praised for its delicious food, outstanding service, and beautiful surroundings, making it a great place for celebrations. The staff are friendly and attentive, contributing to a positive overall experience. The garden layouts themselves are worth a visit. Customers have found it great for garden inspiration. While the general experience is positive, there are some areas for improvement. Some customers have reported issues with customer service when ordering materials. One customer had a negative experience with incorrect stone sizes and difficulties getting a refund. Others have found the sales and yard staff to be rude and unhelpful. There are also complaints about a lack of response after one of the company’s trucks damaged a fence. Despite these negative experiences, many customers have had positive interactions. The staff is generally helpful and friendly. Several reviewers have praised the helpfulness of the staff when selecting materials. The place offers a large variety of paving and gravel, which many landscaping professionals and individuals find helpful. Delivery is smooth. Customers appreciate the large selection of materials, beautiful displays, and competitive prices.