AVS Fencing & Landscaping Supplies in Basingstoke RG25

Several customers reported experiencing exceptional helpfulness from the staff, with prompt responses even outside of business hours. Some customers found the quality and price of materials to be better than those offered by larger retailers. One customer highlighted a positive experience with a delivery driver who demonstrated awareness of road safety regulations. Many customers praised the company’s customer service, describing it as friendly, helpful, and even going above and beyond. Positive experiences also include quick loading of orders. Conversely, multiple reviews detail significant issues with communication and order fulfillment. Some customers reported delays in receiving their orders, a lack of updates, and difficulty getting responses to inquiries via email or phone. Several customers received incomplete deliveries or incorrect orders, and some experienced unexpected price increases after placing an online order. One customer received a shed with missing parts and damage, and has had issues with receiving replacement parts. Several customers reported poor service in the loading yard, with staff failing to assist with loading or follow simple instructions. Some customers found the e-commerce orders to be disorganized.