AJK Driveways & Patio Design in Liverpool L9

Initial experiences with AJK Driveways & Patio Design were positive, with customers praising the quality of work and the professionalism of the team. Some reviews highlight a complete patio renovation involving the removal of old flags, site excavation, and the laying of a high-quality base with a weed-free membrane, resulting in a stunning new Indian Stone patio. Customers were impressed by the hard-working and courteous nature of the workers, even in challenging weather conditions. The initial positive experiences led to strong recommendations and a high level of satisfaction. However, subsequent experiences paint a drastically different picture. There’s a significant decline in workmanship and reliability. A customer who initially gave a 5-star review for a patio renovation had a negative experience with subsequent driveway work. This included unprofessional behavior, missed appointments, and inadequate workmanship. The driveway took an excessive amount of time, blocked a drain, and resulted in unreturned communication regarding the issues. The transformation of the company was described as disappointing. Another customer shared a similar experience with delayed completion times, poor communication, and ultimately, an unfinished driveway after paying a substantial sum. Reports detail unfinished projects, the leaving of a mess, and the need to hire other contractors to complete the work. Further negative experiences include lack of communication, missed appointments, and an overall failure to follow through on agreed-upon work. Customers report multiple attempts to contact the company with little to no response. One customer experienced a significant delay in receiving a quote and, based on the growing number of negative reviews, decided against using the company. Another customer noted the company agreed to do a job and then disappeared with no communication. Conversely, there are still some positive experiences mentioned. Some customers were pleased with the team’s work, including the quality of materials, and found the boss to be a “top fella.” One customer reported a spot-on service, from start to finish, and highly recommended AJK to anyone. Other positive reviews highlight excellent service, punctuality, good communication throughout the project, and a high-quality finished product, with a team that offered helpful advice and ensured the job was checked daily.