Drives4U in Solihull B90

Several experiences paint a mixed picture of Drives4U. Some customers report positive interactions, highlighting politeness, respectful conduct, and thorough cleanup. One review specifically praised the team’s hard work and the resulting quality of the drive. Conversely, multiple negative experiences reveal significant issues with the company’s professionalism and reliability. A customer reported a tarmac job that was a week late due to weather, but they were kept informed, and the job was completed in the agreed-upon timeframe. However, the customer was unhappy with how the leftover materials from another job were handled, and the finished product had issues like sinking and peeling. Furthermore, contact with the company became difficult after payment, and promises to fix the problems were not fulfilled. Another customer had a similar experience of paying too early and then struggling to get the remaining work completed. The lack of responsiveness and failure to follow through with promised fixes are recurring themes. Other negative feedback involves unprofessional and even aggressive behavior from Simon, the business owner. One review describes a bizarre phone call where Simon made derogatory remarks and hung up. Another customer reported a lack of communication regarding the start of a job, resulting in no work being done despite receiving a quote. Adding to the negative experiences, a customer recounted an incident where the business owner displayed aggressive behavior towards a person with a broken foot. Finally, some customers had positive experiences, mentioning a “good job” in the garden and patio and recommending the company for its politeness and professionalism, but other customers reported no work being done.