Ace Services in Eastbourne BN22

A significant number of reviews express extreme dissatisfaction with the work performed, primarily citing issues related to elderly parents. Complaints detail a botched garden renovation, including leaks in a lean-to with electrical hazards, complete blockage of daylight, improperly finished patios, and a faulty gate. The work was considered extremely poor quality, with the company failing to rectify the mistakes despite numerous attempts to contact them. Some customers report the company ignored calls after the work was done but answered when a different number was used, indicating a deliberate avoidance of responsibility. Financial losses of up to £7500 were reported, with customers needing to hire another contractor to fix the problems. Legal action is being considered by some. However, there are also overwhelmingly positive reviews. These comments highlight the excellent service provided by individuals named Steve and Mark. Customers praised their professionalism, efficiency, and respectful conduct. These positive experiences include patio cleaning, fence repair, and general garden maintenance, all of which were completed to a high standard. Customers also appreciated the responsiveness, friendly and professional service, and excellent prices. Many expressed their intention to reuse the services and highly recommend them to others.