Bingley Stone in Bradford BD13

Customers frequently praise the high quality and precision of the stone products offered by Bingley Stone. Many express satisfaction with the swift resolution of issues and are eager to place future orders. The company is often commended for its helpful and kind staff, with specific mentions of Jaiq and Greg who are known for their efforts in providing beautiful stone quickly. The service is described as superb, with competitive prices. Several customers highlight the convenience of the on-site sawing services and the care taken in preparing the stone for transport. A customer found the stone selection fantastic and the customer service responsive, leading to a successful patio installation. Positive experiences also mention the value for money and the appearance of a new patio area. There’s an emphasis on the friendly, helpful nature of the staff. However, one negative experience reveals issues with customer service, specifically regarding delivery arrangements and the behavior of the Sales Manager, Gary. This customer experienced significant problems with delivery logistics, including damaged pallets, unexpected delivery attempts, and a lack of communication. This led to a negative impression of the company and a decision to seek alternative suppliers.