Eastleigh Services SO50 4HH

Eastleigh Services consistently receives high praise for its appliance repair services. Customers frequently highlight the excellent customer service, with staff readily available and helpful over the phone. Engineers are noted for their prompt arrival, often within a day or two, and the efficient acquisition and installation of parts. Many reviewers commend the company for saving them the expense of replacing entire machines, providing a cost-effective alternative. The engineers are frequently described as friendly, knowledgeable, and professional, offering valuable advice on appliance maintenance. The service is often described as efficient, with repairs completed quickly, sometimes within an hour or even 30 minutes. The company offers comprehensive services, including advice, purchase, installation, and maintenance of domestic equipment. The speed of response is impressive, with inquiries sometimes answered within an hour and engineers dispatched promptly. The upfront pricing transparency is also a frequently mentioned positive aspect. Customers have specifically recognized the expertise of engineers like Gary and Nick, who have received individual commendations for their skills and helpfulness. However, one review expressed extreme dissatisfaction with the service, citing issues with diagnosis, repeated part replacements, and ultimately, a failure to resolve the problem, leading to high costs and a negative experience. Another negative review highlighted a careless driver associated with the company. A small detail of improvement that could be made is that a reviewer noted the engineer did not vacuum up after themselves.