Imperial Driveways Ltd in Swanley BR8

Imperial Driveways receives mixed reviews. Several customers express high satisfaction, praising the team’s professionalism, punctuality, tidiness, and attention to detail. Many reviewers highlight the excellent service, particularly from Matt and his team, who are commended for their helpfulness, suggestions, and the high quality of their work on patios and driveways. Positive reviews emphasize the seamless operation, the transformation of properties, and the adherence to schedules. Customers are very pleased with the final results and recommend Imperial Driveways without hesitation. However, a significant number of reviews paint a negative picture. Some customers report a poor experience, citing issues with communication, a decline in service after receiving a deposit, and substandard workmanship. Specific complaints include price increases after agreeing on a design, failure to deliver the agreed-upon design and colors, installation errors (such as improperly installed bollards), and a lack of aftercare. Several reviewers strongly advise against using Imperial Driveways, highlighting issues with cracked driveways, non-existent aftercare, and financial disputes. There are accusations of the company being a “horrendous outfit,” “rogue,” and engaging in potentially fraudulent practices. Some customers claim the company stole money.