Collier & Catchpole Builders Merchants Ipswich IP2 8LF

Customer experiences highlight a range of positive interactions. Many customers consistently commend the staff for their friendliness, helpfulness, and willingness to offer advice. Several reviews specifically mention individuals like Gary, Mark, Phil, Kelly, Jay, Kieron and Mark, and their outstanding service, including helping with product selection and providing valuable information. The delivery service receives praise for its politeness and efficiency. Customers appreciate the good selection of products and competitive pricing. Specific examples of excellent service include finding a perfect brick match across branches and going above and beyond to deliver orders on time. Several customers express their intention to continue using the company and highly recommend it to others, with some having been loyal customers for many years. However, there is a negative comment about waiting a long time to unload a pallet, indicating potential issues with service in some instances. One reviewer noted difficulty setting up an online account, which impacted their rating.